Privacy Policy

Overview

Private Bettor's Club ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using Private Bettor's Club, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

• Account Information: Email address, password (stored securely hashed), display name
• Payment Information: Processed securely through Stripe; we do not store credit card numbers
• Communications: Messages sent through our chat feature, concierge requests, support inquiries
• Contest Entries: Your picks, predictions, and contest participation data

Information Automatically Collected

• Usage Data: Pages visited, features used, time spent on site
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication and preferences

How We Use Information

We use your information to:

• Provide and maintain our services
• Process membership payments and manage your account
• Deliver AI-generated picks and concierge analysis
• Administer contests.and calculate winnings
• Send transactional emails (welcome, password reset, contest results)
• Send promotional communications (you can opt out)
• Improve our services through usage analytics
• Prevent fraud and enforce our terms
• Track referrals and award referral bonuses

Information Sharing

We do not sell your personal information. We may share information in these limited circumstances:

• Service Providers: Stripe (payments), MailerSend (emails) — only what's necessary for their services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any purpose you explicitly approve

Cookies & Tracking

We use the following types of cookies:

• Essential Cookies: Required for authentication and basic functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our services

You can control cookies through your browser settings, but disabling essential cookies may prevent you from using our services.

Data Security

We implement industry-standard security measures:

• Encryption: HTTPS/TLS for all data transmission
• Password Security: Passwords are hashed using bcrypt
• Payment Security: PCI-DSS compliant payment processing through Stripe
• Access Controls: Limited employee access to personal data
• Session Security: HTTP-only, secure cookies with session expiration

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account Data: Until account deletion or transfer
• Contest History: Retained for 3 years for record-keeping
• Chat Messages: Retained for 1 year
• Payment Records: Retained as required by law (typically 7 years)
• Analytics Data: Aggregated and anonymized after 2 years

Your Rights

Depending on your location, you may have rights including:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@privatebettorsclub.com

California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it's used, the right to request deletion, and the right to opt-out of the sale of personal information (we do not sell personal information).

Children's Privacy

Our services are intended for users who are at least 21 years old. We do not knowingly collect information from anyone under 21. If you believe we have collected information from a minor, please contact us immediately.

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries or to exercise your rights:

• Email: privacy@privatebettorsclub.com
• General Support: support@privatebettorsclub.com

We will respond to your request within 30 days.